Members at Tava work with licensed, carefully vetted mental health professionals who offer evidence‑based care. This article presents an overview of who our providers are and what types of services they offer, as well as how Tava protects member data and ensures HIPAA compliance.
Provider license types and credentials
Tava’s network includes licensed mental health professionals such as Licensed Clinical Social Workers (e.g., LCSW/LMSW), Professional Counselors (e.g., LPC/LPCC/LMHC), Marriage & Family Therapists (e.g., LMFT/AMFT), and Psychologists (PhD/PsyD). In select programs, members may have access to psychiatric prescribers for medication management. Titles vary by state, and all clinicians practice within their licensure and state requirements.
Quality and care standards
We maintain quality by credentialing clinicians, verifying active licensure, and reviewing clinical experience and specialties. We review member feedback and outcome trends to support high‑quality care across our network.
Sessions supported at Tava
Most Tava providers offer virtual care, but some providers also offer in‑person sessions. When a provider offers in‑person sessions, members will see the In Person option during scheduling, along with the office address. If a care navigator or member prefers in‑person care but does not see the option for a specific provider, they can browse additional providers or adjust filters to locate in‑person availability.
Session types and insurance coverage
Health insurance at Tava covers individual therapy. Most Tava providers do not offer couples or family therapy through insurance. However, many providers do offer cash‑pay options for couples and family therapy. Members who want these services can select the appropriate session type and pay out of pocket or use employer‑sponsored benefits if applicable.
Privacy and data protection
Tava is HIPAA compliant and maintains robust security controls. We do not share member protected health information (PHI) with employers except as permitted by law, for treatment, payment, and health care operations, or with the member's explicit authorization. Partners and employers receive only de‑identified or aggregated reporting.