To add a member on Tava Guide:
- Simply click the plus sign on the left navigation pane to add a member.
Alternatively, you can go to the members screen and click the "Add Member" button on the top right corner of the page.
- Fill in all the fields and then click "Add Member."
Additional notes:
- If the "Case ID" field is present, your organization has been configured to require a case ID to create a member. Some partners use referral or case IDs to "link" a Tava member to a case or member in their own member management system. In addition, requiring this ID forces members to contact your organization to obtain sponsored access to Tava. Tava doesn't validate any input into this field aside from requiring a value.
- If the "Contract" field is present, your organization has been configured to support multiple session caps. The contracts listed are typically differentiating how many covered sessions a client will receive.